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    The MiniCom Q-16

FAQ-2

 

How does the MiniCom connect to the phone line and the extension phones?

The MiniCom intercom Controller will always be located between the phone line and the extension phones, no matter how it is installed. In other words, before the dial tone reaches the extensions it goes through the Unit.

I live in South America. Will this telephone intercom system work with my phone line?

Your phone line must admit touch-tone dialing in order to be compatible with The MiniCom Controller. Touch-tone dialing is active when you hear a different tone for each button pressed on your phone when dialing. The extension phones must release these tones and the phone line must be capable of processing them. If your line is the pulse type, then you must ask the phone company to change the dialing mode of your line from pulse mode to touch-tone mode.

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Where can I get help if I need to when I self-install this telephone intercom Controller?

These telephone intercom systems ship with a user's manual with very detailed graphical instructions about how to complete the installation even in the most difficult cases. If you absolutely need technical assistance our technical service is just a phone call away. You can also reach our tech support team by e-mail. You may expect extremely diligent and expert assistance on any problem you might have.

How much does the self-test assist the user in completing the installation of this system?

The self-test capability provides extremely helpful guidance to the user when misconnections or incomplete connections are there. It will tell the user the corrective action that needs to be taken.

Are these telephone intercom systems compatible with my wireless phone jack?

The MiniCom Controllers has been tested with the wireless phone jacks and found operating satisfactorily with them. Your wireless phone jack will operate as usual like any other extension phone.

 

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